Refund policy

Not quite right? We gladly offer refunds or exchanges within 14 days of delivery. Items must be in new condition with original tags attached.

  • To start: Email hello@tinylaundry.ca to initiate your return

  • Shipping: Return shipping costs are the customer's responsibility, and original shipping fees are non-refundable. 

  • For US returns: Clearly mark your package as a "Return" or "Canadian Goods Returned" (Not "Gift" or "Sale of Goods"). We are a Canadian company & cannot accept returns with outstanding duties or postage-due balances.